Privacy Policy

Last Updated: January 2025

FoldSpace Canada ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

1. Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out our contact or inquiry forms
• Request our design guide or product information
• Subscribe to our newsletter
• Contact our customer service team

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Room type or space preferences

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Referring URLs
• Pages viewed and time spent on pages
• Device identifiers

2. How We Use Your Information

We use the information we collect to:

• Process and respond to your inquiries and requests
• Send you our design guides and product information
• Provide customer support
• Send promotional communications (with your consent)
• Improve our website and services
• Analyze usage patterns and trends
• Prevent fraud and enhance security
• Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell your personal information. We may share your information in the following circumstances:

• Service Providers: With third-party vendors who perform services on our behalf (e.g., email delivery, analytics, hosting)
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• With Your Consent: When you explicitly agree to the sharing

4. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. You can control cookie preferences through your browser settings. For more information, please see our Cookie Policy.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law.

6. Your Privacy Rights

Depending on your location in Canada, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Withdraw consent for marketing communications
• Object to certain processing of your data
• Request data portability

To exercise these rights, please contact us using the information provided below.

7. Security

We implement appropriate technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Children's Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

9. International Data Transfers

Your information may be transferred to and processed in locations outside of Canada. We ensure appropriate safeguards are in place for such transfers.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

12. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us at:

FoldSpace Canada
Email: privacy@foldspace.ca
Address: Toronto, Ontario, Canada

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